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The correct care and use of gold, silver and silver-plated jewellery
  • Protect you jewel from scratches and knocks.
  • Do not let your jewel come into contact with hard surfaces and don’t put it on while standing on a hard floor.
  • Take your jewellery off before taking part in sport, doing housework or other rough work and before showering or going to bed.
  • Avoid contact with chemical substances such as perfume, cleaning products or swimming pool products.
  • Protect your pearls from contact with cosmetics. Their shine and colour can be damaged by contact with make-up, hairspray and perfume.
  • Do not clean your jewellery with chemical products and do not use a rough cloth.
  • Use only warm water, with no chemical additives.
  • Changes in the colour of pearls and silver is possible with normal use.
  • We are not liable for damage sustained during the wearing of the jewellery or through wrong or unusual use.
How should I clean my jewellery?
  • Gold, silver and silver-plated jewellery can be cleaned with a good jewellery cleaner, obtainable from a jeweller or goldsmith, or you can have your jewellery cleaned by a jeweller or goldsmith. You can occasionally clean your jewellery yourself by dipping it in a soapy solution (e.g., green soap). Silver and silver-plated jewellery can also be cleaned with silver dip. Brush the jewellery gently with a soft toothbrush. Rinse the jewellery with warm water and dry with a soft cloth.
  • Silver easily becomes tarnished through contact with sulphur compounds. Avoid sulphur-containing products and chlorine. Titanium jewellery remains beautiful if you occasionally immerse it in a soapy solution (for example, green soap). Carefully brush the jewellery clean with a soft toothbrush. Rinse the jewellery with warm water and dry it with a soft cloth.
  • Take care with the use of crèmes, perfumes, medications and other chemical products that may affect the pH of your skin and can cause discoloration of your Mi Moneda [B1] jewellery.
  • Jewellery containing diamonds or zircons becomes dull through contact with skin oils, soap, butter or oil. The stones lose their sparkle, while it is just this sparkle, this endless reflection of light that makes them so irresistible. A diamond should therefore be cleaned an average of once a month
  • They can be cleaned as follows:
    • In a small bowl, prepare a solution with a soft, liquid soap (washing up liquid). Brush the diamond gently with a soft toothbrush. Put it in a sieve and rinse in clean running water. Dry carefully with a soft, non fluffy cloth.
    • Another household method of cleaning diamonds is a solution of ammonia and water. Make a solution of equal quantities of ammonia and water. Place the diamond jewellery in the solution and leave to soak for half an hour.
    • Remove the jewellery and gently tap it with a brush on the front and the back of the setting. Dip it into the solution once more and without rinsing, leave it to dry on a paper towel.
    • Obviously, a diamond can also be cleaned with reliable jewellery cleaner.
General tips:
  • Please take care of your jewellery and do not swim, shower, take part in sport etc. while wearing your jewellery.
  • If you want to wear two or more pendants at the same time we advise you to wear a 3MM necklace. Please note, when wearing two or more necklaces, rose-gold plated jewellery may be damaged.
How do I look after my watch?
  • Always wind your watch in a clockwise direction. Remove the watch from your wrist to protect the mechanism from damage.
  • Even if your watch is ‘shock proof’, protect it at all times from hard knocks and shocks. Do not expose it to extremes of temperature. For example, do not remove your watch from your wrist and immediately place it on a cold marble surface.
  • Unless clearly stated at the time of purchase that the watch is waterproof, it is unwise to wear the watch while swimming or showering. Wearing it on a damp wrist is also not recommended. If water or condensation does get into your watch, take it to a jeweller or watchmaker, even if the watch is still working. Moisture causes rust and rust can ruin a watch. If the glass cracks or breaks, have it replaced. Even a small crack can allow moisture to enter and damage the mechanism.
  • Have the battery changed as soon as it stops working. Empty batteries can leak and have a disastrous effect on the watch. Mechanical watches contain moving parts that are lubricated by a special kind of oil. It is recommended you have your watch cleaned and where necessary re-lubricated every two to three years.

Never try and repair your watch yourself! You will invalidate the warranty if you do this. The watch is made up of many small parts and opening the watch is best left to the experts. For the care of your watch the message is: ask the Sanjoya team for advice, they will be happy to answer your questions.

Sanjoya has its own repairs department for jewellery and watches purchased from Sanjoya.